How to delete your account
You can permanently delete your account directly inside the game:
Open Settings
Go to Account
Tap Delete Account
Confirm the deletion request
This action is irreversible.
What happens when you delete your account
When you confirm deletion, the following data is permanently removed:
Firebase Authentication account
User profile and progress data (Firestore / cloud save)
Linked login providers (Google / email login)
In-game settings tied to your account
You will lose access to all progress and cannot recover it.
Data that may be retained
For legal, financial, or security purposes, some limited data may be retained:
Purchase transaction records (for payment verification and refunds)
Fraud prevention and security logs
Aggregated analytics data that cannot identify individual users
These records are retained only as long as required by law or operational necessity.
Deletion processing time
Account deletion is initiated immediately after confirmation in the app.
Any remaining backend cleanup is completed within a reasonable operational period.
Need help
If you cannot access the game or encounter issues deleting your account, contact:
Support email: glyph.vn@gmail.com